Facebook appeal templates

Wording for Facebook's suspension screen, identity checks and hacked profiles.

Stuck? Skip the letters and send your case to people who do this every day.

Facebook shows the appeal inside the suspension screen when you log in. Your text goes into a free-text box after you confirm your identity. These templates fit that box.

Suspended profile

Hi, my Facebook profile ([profile link]) was suspended on [date] for [policy]. I believe the decision is wrong. I use Facebook to [purpose] and I have never [what the policy covers]. Please review it manually. Thank you, [full name as on profile]

"Confirm your identity" loop

Hi, I've been asked to confirm my identity on [profile link]. I have uploaded [ID type] and the name matches my profile: [name]. If anything else is needed, please tell me and I'll provide it. Thank you.

Hacked, then suspended

Hi, my profile [link] was taken over on [date]. The posts that caused the suspension were made by the person who got into my account, not by me. I have since [secured my email / changed my password]. Please restore my access and remove those posts. Thank you, [full name]

Name mismatch (authentic identity)

Hi, my profile was flagged for not using my authentic name. The name on the profile, [profile name], is the name I use day to day. My ID shows [legal name]. I've attached [document showing everyday name]. Please restore. Thank you.

Notes

Facebook gives a window to disagree with a suspension. Don't wait: write it the same day you see the notice.
If both your Facebook and Instagram went down together, they're linked in Accounts Center; see UnbanPro's guide on both accounts disabled at once.

How Facebook's suspension screen works

Log in. The suspension notice appears with a countdown and a Disagree with decision button.
Facebook sends a code to your email or phone.
You may be asked for a video selfie or an ID upload.
A text box asks for extra context. This is where your template goes.
You'll see "We're reviewing your appeal" and get an email when it's decided.

When to switch to a firmer letter

If the review comes back negative, or nothing happens after a reasonable wait, write a firm or legal-notice letter and send it by email and tracked post. In the EU, also look at Appeals Centre Europe.

Questions people ask

Can I appeal a Facebook suspension without logging in?

No. The appeal sits behind the login. If you can't log in because you were hacked, recover the account first at facebook.com/hacked.

What if Facebook keeps asking me to confirm my identity?

Use an ID whose name matches the profile, in good light. If the loop continues, write the identity-loop template and send it with your follow-up.