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Our Services

PROVEN RESULTS

Policy Violation

Our expert appeal can cover any/all of the following: - Item quality complaints - Violating Amazon's ASIN creation policy - “Used sold as new” complaints - Listing or selling restricted products - Filing too many/improper FBA reimbursement claims - Violation of Amazon’s drop-shipping policy - Violations of Amazon’s Seller Code of Conduct - Violation of Amazon Marketplace Fair Pricing Policy

Business Meeting

Performance Suspension

Our expert appeal can cover any/all of the following: - Your order cancellation rate (CR) exceeded the target 2.5% - Your order defect rate (ODR) exceeded the target 1% - Your late shipment rate (LSR) exceeded the target 4% - Your valid tracking rate (VTR) fell below the target 95% - Your on-time delivery rate (OTDR) fell below the target 97%

Business Meeting

Infringement Claim

Our expert appeal can cover any/all of the following: - You received a trademark infringement claim from a brand or rights owner - You received a copyright infringement claim from a brand rights owner - You received a patent infringement claim from a brand or rights owner - You received a counterfeit claim from a brand or rights owner - You received a notice from Amazon that contains a complaint ID and a trademark/copyright/patent number

Brainstorming

Authenticity Suspension

Our expert appeal can cover any/all of the following: - You received a notification from Amazon requesting invoices for ASINs you listed and/or sold - You received complaints from customers that the products you sold were inauthentic or counterfeit - Forged or manipulated documents

Work Colleagues
Services: Services
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